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Exam CSA topic 1 question 138 discussion

Actual exam question from ServiceNow's CSA
Question #: 138
Topic #: 1
[All CSA Questions]

What is a key difference between Reporting and Performance Analytics?

  • A. Performance Analytics contains snapshots of data taken over time; Reporting shows only the data as it is, at the moment the report is run.
  • B. Performance Analytics can show trends; Reports cannot.
  • C. Reports can be run on a scheduled basis; Performance Analytics cannot.
  • D. Performance Analytics data can be published to Dashboards; Reports cannot.
  • E. Performance Analytics shows KPIs; Reporting does not.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by Adsilva at Jan. 10, 2022, 7 a.m.

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Adsilva
Highly Voted 2 years, 11 months ago
Selected Answer: A
Correct is A https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/performance-analytics/concept/pa-vs-reporting-pa.html
upvoted 11 times
Mohammedhz
2 years, 8 months ago
But that link says 'Performance Analytics is able to generate accurate historical TRENDS by capturing continuous snapshots on a regular schedule.' so wouldn't B also be correct?
upvoted 1 times
VishalMoon
2 years, 4 months ago
It says that PA can show trends but the option B also says that Reports cannot show trends which can be depending on the data selected
upvoted 1 times
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BrandyD
Most Recent 9 months, 3 weeks ago
https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/concept/pa-vs-reporting-pa.html
upvoted 1 times
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Manny1218
1 year, 2 months ago
Both A and B is correct. Page 273 and 274 verifies both answers. ServiceNow Administration Fundamentals - Tokyo
upvoted 1 times
Manny1218
1 year, 2 months ago
Actually, I am wrong here. Reports have Trend options called "Spline", "Trend", and "Trend box". "A" is the correct answer.
upvoted 1 times
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NatusyaZira
1 year, 3 months ago
Selected Answer: A
Correct answer is A: https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept/pa-vs-reporting-pa.html
upvoted 1 times
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tonystark01
1 year, 4 months ago
A for sure
upvoted 1 times
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shizuka0323
2 years ago
I think Answer is B. https://www.scnsoft.com/blog/servicenow-performance-analytics-and-reporting
upvoted 1 times
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Bayoubeot
2 years, 4 months ago
Selected Answer: A
Reports can show trends I would think
upvoted 2 times
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Vinnyzworld
2 years, 5 months ago
Guess it could be both A & B
upvoted 1 times
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LUKE1992
2 years, 11 months ago
Selected Answer: A
I also think it is A.
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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