The configurations are stored in a configuration management database (ServiceNow CMDB) which consists of entities, called Configuration Items (CI), that are part of your environment. A CI may be:
A physical entity, such as a computer or router
A logical entity, such as an instance of a database
Conceptual, such as a Requisition Service
https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-management/concept/cnfig-mgmt-and-cmdb.html
The answer should be A. The answer D suggests CMDB contains process data of CI. I believe CMDB only has non-process data of physical/logical/conceptual entities.
Per the SN Fundamentals book, Configuration Items can be tangible or intangible devices or applications in the CMDB such as firewalls, computers, email services, and services.
Shouldn't it be "D. The CMDB contains ITIL process data pertaining to configuration items"?
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