Answer is F.
Fulfiller/Process Users have random paths and workflows in the platform and have one or more roles, including itil and approver_user roles. They can access all functionality based on assigned roles.
Process User is a defined persona in ServiceNow. These users are typically responsible for ITSM-related tasks such as Incident, Problem, and Change management. They:
* Have structured workflows defined by their assigned roles (e.g., itil, approver_user)
* Can access full functionality based on their roles
* Fulfill day-to-day operational processes
F. Process Users have clearly defined paths and workflows in the platform and have one or more roles, including the itil and approver_user roles. They can access all functionality based on assigned roles.
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