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Exam CSA topic 1 question 198 discussion

Actual exam question from ServiceNow's CSA

Question #: 198
Topic #: 1

You have been asked to configure a form so an employee could order tablet and select the standard accessory options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take? (Choose three.)

A. Create Catalog Item for the Tablet, and add a variable set to the form, for the accessory options.
B. Create a Record producer, and on the form, add a check box variable for each accessory option.
C. On Shopping Cart configuration, select option lo show the Add Accessories button.
D. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.
E. Create Catalog Item for the tablet, and on the form, add a check box variable for each accessory option.

Show Suggested Answer

Suggested Answer: ADE 🗳️

by bagoly at Sept. 19, 2022, 7:36 p.m.

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bagoly

Highly Voted 2 years, 11 months ago

Selected Answer: ADE

Record producer should not be used for ordering catalog items, so I think the correct answer is: A, D, E

upvoted 9 times

ALDADI

2 years, 8 months ago

Are you sure? I think it is A,B,E

upvoted 2 times

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connal308876

Most Recent 1 year ago

Honestly, E is the only answer needed.

upvoted 1 times

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f5003a6

1 year, 4 months ago

Selected Answer: ADE

It's A, D and E

upvoted 1 times

CatalinaaSB

1 year, 1 month ago

Hello, i can see you are the last person that commented here. Did you take the certification ? because many of the examples are not with the correct answers... Thanks in advance

upvoted 3 times

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dnbly

2 years ago

Selected Answer: ADE

ADE is about as correct as this can get in the absence of Order Guide as an option.

upvoted 1 times

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PappyFox

2 years, 3 months ago

Selected Answer: ADE

ADE for moisture

upvoted 2 times

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evoken

2 years, 6 months ago

What in the world. You would create an order guide. All answers are wrong

upvoted 4 times

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Ibeauo

2 years, 6 months ago

Selected Answer: ADE

Option B should not be chosen in any case, because a 'Record Producer' is defined as following: 'A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog. The look and feel of a record producer is similar to that of a catalog item. But the record producer generates a task record such as incident, instead of a requested item.' So I would vote for ADE

upvoted 2 times

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