Exam CSA topic 1 question 248 discussion

The question is confusing, it seems like the correct answer would be "cannot contribute" which is not an option. If you *only* select "can read" then inherently those users can only read and not contribute. So technically this may be the correct answer https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html

I think it's A. I did 2 tests. Knowledge > Administration > Knowledge Bases.=> open a record. 1.Trying to add a role to both 'can read' and 'can contribute'. It worked. So I think just setting 'can read' does not have full control to remove a write access. 2.On 'Can contribute', I see we can add filter options like 'OR users does not contain xx'. So this at least a way to let a user/users are NOT able to write. So my conclusion, either 'able to'/'not able to' is controlled in the same tab 'can contribute' for writing access. Just my opinion at the moment.

The answer choices are wrong. The answer is "cannot contribute" and it is not listed

CAN READ means they can’t contribute

Can contribute refers to users that CAN actually contribute to the article, so the answer C because can read CANNOT contribute to the attribute, they can only read

Cannot Contribute would be the perfect answer. For this question, if we add them to Can Read, this will limit their ability to create new articles (I think). Anyway, it;s the closest thing to correct answer

A - Can Contrbiture (because Cannot Contribute is not in the choices) If you define can contribute, it means only the users in the criteria can write, the rest CANNOT.

Ans is B The "Cannot Author" tab is specifically designed to restrict users from writing or authoring articles in the knowledge base. The "Can Read" tab, on the other hand, only allows users to read the articles without making any changes.

Can Read: Users can read knowledge articles in the knowledge base. Cannot Read: Users can't read knowledge articles in the knowledge base. Can Contribute: Users can create, modify, and retire knowledge articles in a knowledge base. Contribute access to a knowledge base also provides read access to all articles in the knowledge base. Cannot Contribute: Users can't create, modify, retire, or read knowledge articles in the knowledge base.

Answer is A. On P.223 in the Vancouver study guide: User Criteria records are accessed from the Can read or Can contribute related lists.

None of these are correct. As jjjrrrferere says correct answer is "Cannot Contribute". This is a duplicate of question 123 so you can ignore this question as 123 has the Cannot Contribute option

The answer should be "cannot contribute" https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html Related list Description Can Read Users can read knowledge articles in the knowledge base. Cannot Read Users can't read knowledge articles in the knowledge base. Can Contribute Users can create, modify, and retire knowledge articles in a knowledge base. Contribute access to a knowledge base also provides read access to all articles in the knowledge base. Cannot Contribute Users can't create, modify, retire, or read knowledge articles in the knowledge base.

Obviously the actual answer would be "Cannot Contribute", but that selection is not available as an answer here. Therefore, with the options available to us here, the MOST correct choice would be to limit the user with "Can Read" access.

Cannot contribute

A is the correct answer

A is correct https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html

Should be can contribute. If the user is not on the list, then they cannot contribute