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Exam CIS-CSM topic 1 question 35 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 35
Topic #: 1
[All CIS-CSM Questions]

The available case types are: (Choose two.)

  • A. Product Support
  • B. Order
  • C. Product
  • D. Support
Show Suggested Answer Hide Answer
Suggested Answer: BC 🗳️
by RahulBhor at Dec. 8, 2022, 10:31 a.m.

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RahulBhor
Highly Voted 1 year, 8 months ago
Selected Answer: BC
This should be the correct
upvoted 13 times
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DamienC
Most Recent 9 months, 1 week ago
Selected Answer: C
First answer is C, other is missing. It is PRODUCT and CUSTOM. ORDER is a case type from CSM Demo Data or CSM for Orders, which are unrecommanded : they recommand to use Order Management for CSM instead Source : eBook, pages 47 to 49
upvoted 1 times
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NokoNice
10 months ago
Selected Answer: BC
BC Is correct. Product Order Customer
upvoted 3 times
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123Destiny
11 months ago
Selected Answer: BC
The case types are: Product, Order, & Custom. Source is CSM fundamentals course organizational structure and case principles "Case and Case Types".
upvoted 2 times
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EspindolaGomes
1 year ago
Selected Answer: BC
Only these
upvoted 2 times
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podep95607
1 year, 5 months ago
Selected Answer: BC
BC is correct
upvoted 3 times
...
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