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I believe D is correct.
In the ebook, it is written:
"Time Zone / Contact Local Time
Agent can identify if it is the right time to contact customer. Based on customer's time-zone, their local time will be displayed".
CSM Fundamentals, Organizational Structure and Case - Basic Principles, Case - Basic Principles, Useful Features
Yes, Too belive but i was just checked in the instance it is display date and time based on the field contact filed so Option D is correct
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