Software allocations in ServiceNow’s Software Asset Management Professional product are records that grant one or many right(s), are identified on the entitlement record, and assigned to a user or device to use the software.
Software allocation: records that grant one or many rights, are identified on the entitlement record and assigned to a user or device to use the software. Entitlements that have available rights may be allocated to multiple users or devices, so each entitlement will have multiple allocations.
https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/software-asset-management2/task/t_AddAnEntitlementAllocationSAMF.html
A user or device allocation can be added to a software entitlement to specify a user or device to which rights have been allocated.
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