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Exam CIS-CSM topic 1 question 147 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 147
Topic #: 1
[All CIS-CSM Questions]

Regarding Account Teams, what is the purpose of marking a role as 'unique'?

  • A. The role then becomes a child responsibility
  • B. Ensure there is a dedicated account manager for that account
  • C. The role then becomes a parent responsibility
  • D. Prevent the same role being used on different customer accounts
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by _ThePhoenix_ at Dec. 23, 2022, 11:37 a.m.

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netvision_g
10 months, 1 week ago
Selected Answer: D
https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/t_CreateAResponsibilityDefinition.html
upvoted 1 times
netvision_g
10 months, 1 week ago
Unique Option that you can select to disable the duplicate entries for the responsibility definition.
upvoted 1 times
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Temp30
1 year, 1 month ago
Selected Answer: D
D is correct
upvoted 2 times
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NokoNice
1 year, 2 months ago
Selected Answer: D
D is correct.
upvoted 3 times
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Lucky62
1 year, 6 months ago
Selected Answer: B
B dedicated role, can be a manager
upvoted 1 times
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stophs
1 year, 6 months ago
Selected Answer: D
D IS CORRECT
upvoted 2 times
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abrakadabrek
1 year, 11 months ago
Correct answer is D https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-service-management/task/t_CreateAResponsibilityDefinition.html when you create 2 records for the some Account there UNIQUE flag is checked it will display and error <Company> already has <Responsibility Definition name> an as unique responsibility, duplicate not allowed for this account
upvoted 3 times
benny888
1 year, 3 months ago
Tried on a PDI as well!
upvoted 1 times
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abrakadabrek
1 year, 11 months ago
Above should be B instead of D - my mistake
upvoted 1 times
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_ThePhoenix_
1 year, 11 months ago
Selected Answer: B
I believe the correct answer should be B
upvoted 2 times
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Community vote distribution
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C (25%)
B (20%)
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