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Exam 5V0-33.19 All Questions

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Exam 5V0-33.19 topic 1 question 18 discussion

Actual exam question from VMware's 5V0-33.19
Question #: 18
Topic #: 1
[All 5V0-33.19 Questions]

Which two statements are true regarding the Managed Services Provider (MSP) Program for VMware Cloud on AWS? (Choose two.)

  • A. The level of service provided by VMware and AWS will be mutually agreed for each MSP contract.
  • B. In the MSP model, the VMware partner owns all support requests by customers and only escalates to VMware when necessary.
  • C. In the MSP model, VMware partners have direct access to AWS support.
  • D. VMware Cloud Provider Hub assists partners with delivering and managing VMware Cloud on AWS services.
  • E. VMware Cloud on AWS MSP partners get exclusive access to the ESXi hosts, which cannot be shared or sub-provided to customers.
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Suggested Answer: AC 🗳️

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vCat
Highly Voted 5 years ago
A. is wrong. The Level of service provided by VMware and AWS ist defined in the MSP Program C. is wrong. Only VMware has access to AWS Support. MSPs have to contact VMware Support Correct Answers are B. In MSP Program the MSP provides Support to the customer and could escalate to VMware D. CPH assists providers deliver and manage VMC and marketplace service... (Session 10 Slide 8)
upvoted 6 times
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NSXT
Most Recent 4 years, 7 months ago
https://docs.vmware.com/en/VMware-Cloud-Provider-Hub/index.html
upvoted 1 times
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NSXT
4 years, 7 months ago
B & D are answer!
upvoted 2 times
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tch
4 years, 7 months ago
https://blogs.vmware.com/cloudprovider/2018/11/the-vmware-cloud-provider-hub-the-platform-for-partners-for-delivering-managed-services-whats-new.html
upvoted 1 times
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pankshi
4 years, 10 months ago
B and D are correct answer
upvoted 4 times
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Phokay
5 years ago
I think B & C are correct. C is correct because MSP needs its own AWS account anyway.
upvoted 1 times
vCat
5 years ago
I agree with you. Typically an MSP should have his own AWS Account, but for supporting the underlying VMC hardware platform this is not the appropriate account. VMware is responsible for the VMC infrastructure.(Session 3 Slide 18 "Management and Operational Responsibilities") Amazon for for Hardware and VPC.
upvoted 1 times
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SIDNEY1
5 years, 1 month ago
Agreed. https://blogs.vmware.com/vcat/2018/04/vmware-cloud-aws-managed-service-provider-msp-program.html
upvoted 2 times
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