A company is planning to deploy a new cloud management solution that will allow business users to deploy servers via a self-service portal. After the initial discovery workshop with the new service owner, the architect has gained the following key information about the project:
✑ In an effort to increase user experience, the IT Manager has requested that all deployments do not rely on manual approvals.
✑ The current IT team is made up of five engineers but only one engineer has any experience writing scripts or automating server deployments.
✑ The current version of the CMDB solution has no API available to create or destroy configuration items (CI) and there is no budget for upgrades.
✑ Currently all CMDB activities are completed manually via service request with an SLA of 4 hours.
✑ The customer has one data center with a requirement of protection against data center failure.
✑ The expected availability SLA (measured monthly) will be 99.5%.
✑ The deployment of a server is expected to take no longer than 2 hours.
Given the information provided, which two risks should the architect document within the design? (Choose two.)
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