Exam 2V0-62.21 topic 1 question 83 discussion

Actual exam question from VMware's 2V0-62.21

Question #: 83
Topic #: 1

Administrators have noticed that all iOS devices are not checking into Workspace ONE in their SaaS environment. They are also unable to send any push notifications to the iOS devices. However, Android and Windows devices are working fine.

What can the administrator do to resolve the issue?

A. Make sure that the Rest API and SOAP API certificate are valid.
B. Make sure that all SSL certificates used for the Workspace ONE environment are valid.
C. Make sure that the APNs certificate is valid and not expired.
D. Make sure that the Email Notification Service v2 is configured.

Show Suggested Answer

Suggested Answer: C 🗳️

by Skysurfer69 at Dec. 14, 2022, 2:33 p.m.

Comments

Submit Cancel

bertass

1 year, 7 months ago

Selected Answer: C

As the issue is 100% iOS related, the issue looks like something with APNs.

upvoted 1 times

...

pablitvs

1 year, 8 months ago

Selected Answer: C

The issue described pertains to iOS devices not checking into Workspace ONE and push notifications not being sent. This is typically related to the Apple Push Notification Service (APNs) certificate, as iOS devices rely on APNs for communication. Therefore, the administrator should: C. Make sure that the APNs certificate is valid and not expired. The APNs certificate is crucial for iOS device communication with Workspace ONE, and if it's invalid or has expired, it can result in the described issues. Ensuring that the APNs certificate is valid and up-to-date should help resolve the problem with iOS devices not checking in or receiving push notifications.

upvoted 1 times

...