“Underuse is evidence by the fact that many scientifically sound practices are not used as often they should be. For example, biannual mammography screening in woman ages 40 to 69 has been proven beneficial and yet is performed less than 75 percent of the time.”
This is the categorization of:

Correct Answer: A 🗳️

__________ is a term applied when the proper clinical car process is not executed appropriately, such as giving the wrong drug to a patient or incorrectly administering the correct drug.

Correct Answer: C 🗳️

Crossing the Quality Chasm provided a blueprint for the future that classified and unified the components of quality through six aims for improvement, chain of effects, and simple rules for redesign of healthcare. The six aims for improvement, viewed also six dimensions of quality.
Which of the following is NOT out of those dimensions?

Correct Answer: B 🗳️

______________ can be measured by how well evidence-based practices are followed, such as the percentage of time diabetic patients receive all recommended care at each doctor visit, the percentage of hospital-acquired infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.

Correct Answer: C 🗳️

Today’s patients’ perception of the quality of our healthcare system is not favorable.
In healthcare, quality is household word that evokes great emotion, including:
(Choose two.)

Correct Answer: AB 🗳️

There is a story of an intensive care unit (ICU) at Dominican Hospital in Santa Cruz Country, California. Dominican, a 379-bed community hospital, is part of the 41-hospital Catholic Healthcare West system. “We used to replace ventilator circuit for incubated patients daily because we thought this helped to prevent pneumonia,” explained Lee Vanderpool, vice president. “But the evidence shows that the more you interfere with that device, the more often you risk introducing infection. It turns out it is often better to leave it alone until it begins to become cloudy, or ‘gunky,’ as the no clinicians say.”
The hospital staff learned an important lesson from this experience that:

Correct Answer: A 🗳️

A number of attributes can characterize the quality of healthcare services. As, there are different groups involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of importance to particular attributes and as a result define quality care differently.
Which of the following is/are NOT out of those attributes?

Correct Answer: C 🗳️

Quality and technical performance refers to how well current scientific medical knowledge and technology are applied in a given situation.
It is usually assessed in terms of:

Correct Answer: D 🗳️

The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient and clinician takes place, such as:

Correct Answer: C 🗳️

Amenities may cover areas as mentioned below EXCEPT:

Correct Answer: D 🗳️