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Avaya 7495X Exam Actual Questions

The questions for 7495X were last updated on April 14, 2024.
  • Viewing page 1 out of 17 pages.
  • Viewing questions 1-4 out of 71 questions
 

Topic 1 - Single Topic

Question #1 Topic 1

Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia
Database and CRM?

  • A. OceanaCoreDataService Snap-in
  • B. ContactCenterService Snap-in
  • C. CustomerManagement Snap-in
  • D. CustomerJourneyService Snap-in
Reveal Solution Hide Solution   Discussion   2

Correct Answer: B 🗳️

Question #2 Topic 1

AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)

  • A. Avaya Chatbot
  • B. Avaya Mobile Video
  • C. Webchat
  • D. SMS
  • E. Social Media
Reveal Solution Hide Solution   Discussion  

Correct Answer: AC 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101054790

Question #3 Topic 1

Which snap-in is required for implementing POM in an Avaya Oceana ® solution?

  • A. ORCRestService
  • B. AgentControllerService
  • C. AutomationController
  • D. OBCService
Reveal Solution Hide Solution   Discussion  

Correct Answer: D 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101051672

Question #4 Topic 1

For the implementation of an Avaya mobile Video solution, which two additional components are required? (Choose two.)

  • A. Avaya Aura® Web Gateway
  • B. Avaya Mobile Video Gateway
  • C. Avaya Aura® Media Server
  • D. Equinox Management Server
  • E. Avaya Aura® Session Manager
Reveal Solution Hide Solution   Discussion   2

Correct Answer: CE 🗳️

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