648-232 Actual Exam Questions

Last updated on Dec. 13, 2024.
Vendor:Cisco
Exam Code:648-232
Exam Name:Cisco WebEx Solutions Design and Implementation - CWSDI
Exam Questions:54
 

Topic 1 - Single Topic

Question #1 Topic 1

What are the three ways that the WebEx Support Center improves key performance metrics for a business? (Choose three.)

  • A. increases first-call resolution percentage
  • B. lengthens average call handling time
  • C. drives in-person sales
  • D. shortens average wait time
  • E. improves customer satisfaction rating
  • F. increases time to resolution
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Correct Answer: ADE 🗳️

Question #2 Topic 1

What is the difference between HQ and HD video?

  • A. HQ video is 360p, while HD video is 720p or higher.
  • B. The terms are interchangeable.
  • C. HQ video is 720p, while HD video is 1080p or higher.
  • D. HQ video is 360p, while HD video is 1080p or higher.
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Correct Answer: A 🗳️

Question #3 Topic 1

Which statement is true about active speaker?

  • A. Active speaker switching is automatic with third-party audio only.
  • B. Active speaker does not work for a site without integrated audio.
  • C. Active speaker switching is automatic with Cisco WebEx audio, third-party audio, and Cisco Unified MeetingPlace Release 8.5.
  • D. Active speaker only works with those who have video enabled on their WebEx.
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Correct Answer: C 🗳️

Question #4 Topic 1

What network bandwidth is recommended for high-quality WebEx video services?

  • A. above 130 Kb/s per participant
  • B. above 90 Mb/s per participant
  • C. above 2 Mb/s per participant
  • D. above 1 Mb/s per participant
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Correct Answer: D 🗳️

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