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Cisco 700-101 Exam Actual Questions

The questions for 700-101 were last updated at Nov. 29, 2021.
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  • Viewing questions 1-4 out of 57 questions

Topic 1 - Single Topic

Question #1 Topic 1

Which three collaboration mechanisms increase customer satisfaction? (Choose three)

  • A. Flexible enhanced customer service processes
  • B. Attractive TV advertisements
  • C. Variety of customer communication channels
  • D. Effective mail and email communication
  • E. Frequent phone communication
  • F. Ability to access customer data from any device, anywhere
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Correct Answer: ACF

Question #2 Topic 1

Which three Cisco Unified Communications and Collaboration applications are part of a basic Cisco Business Edition bundle? (Choose three)

  • A. Cisco Unity Connection
  • B. Cisco Unified Provisioning
  • C. Manager Business Edition
  • D. Cisco Unified Attendant Console
  • E. Cisco Unified Communications Manager
  • F. Cisco Unified Contact Center Express
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Correct Answer: ABE

Question #3 Topic 1

In which layer of Cisco Unified Communications system architecture does Cisco Jabber reside?

  • A. Operations and serviceability
  • B. Applications and services
  • C. Networking
  • D. Call control
  • E. Call routing
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Correct Answer: B

Question #4 Topic 1

Which four are advantages of a Cisco end-to-end architectural approach? (Choose four)

  • A. enhanced security
  • B. multiple protocols
  • C. any end-user device
  • D. multi-vendor
  • E. consistent experience
  • F. limited availability
  • G. unified policies
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Correct Answer: ACEG

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