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Microsoft MB-200 Exam Actual Questions

The questions for MB-200 were last updated at Aug. 11, 2020.
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  • Viewing questions 1-4 out of 137 questions

Topic 1 - Question Set 1

Question #1 Topic 1

You are a Dynamics 365 for Customer Service system administrator.
Compliance standards require that entities and fields with Auditing set to On are recorded. You have configured all settings to the default settings and have set
Global Auditing to On.
You need to verify compliance standards.
Which data items will be included in the audit log?

  • A. Microsoft Office 365 activities
  • B. all entities and fields
  • C. entities and fields with auditing enabled
  • D. user access information only
Reveal Solution Hide Solution   Discussion   14

Correct Answer: C

Question #2 Topic 1

A company identifies a new opportunity.
Sales associates must collaborate to convert the opportunity to a sale. All associates have access to Microsoft SharePoint, but some associates do not have access to Dynamics 365 for Sales.
You need to ensure that users can collaborate on a single platform that directly integrates with Dynamics 365 data.
Which tool should you use?

  • A. Microsoft OneDrive for Business
  • B. Microsoft Skype for Business
  • C. Microsoft Office 365 Delve
  • D. Yammer
  • E. Microsoft Office 365 Groups
Reveal Solution Hide Solution   Discussion   10

Correct Answer: E
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/collaborate-with-colleagues-using-office-365-groups

Question #3 Topic 1

You are a Dynamics 365 for Customer Service system administrator.
A user experiences slow performance when using Dynamics 365.
You need to check the latency of the environment.
What should you do?

  • A. Use the organization Insights tool.
  • B. View the Health section of Microsoft Office 365 Admin portal.
  • C. View the Power platform Admin center.
  • D. Run the Dynamics 365 Diagnostics tool.
Reveal Solution Hide Solution   Discussion   9

Correct Answer: D
References:
https://community.dynamics.com/365/customerservice/f/763/t/285347

Question #4 Topic 1

You are a Dynamics 365 for Customer Service system administrator.
You need to implement a Dynamics 365 portal that allows customers to perform the following tasks:
✑ Post product experience information to forums.
✑ Enter issues in an online support center.
Enter ideas for future products.

Which type of portal should you implement?

  • A. Partner
  • B. Customer Self-Service
  • C. Employee Self-Service
  • D. Community
  • E. Custom
Reveal Solution Hide Solution   Discussion   30

Correct Answer: B


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