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Microsoft MB-230 Exam

Certification Provider: Microsoft
Exam: Microsoft Dynamics 365 for Customer Service
Duration: 2 Hours
Number of questions in the database: 63
Exam Version: Oct. 21, 2020
Exam Topics:
  • Topic 1: Single Topic
Microsoft MB-230 Comments:
spacemess
9 months, 3 weeks ago
Passed my exam yesterday, this test is worth preparing, do look for the discussions from people in some of the questions for correct answers. It will help a lot (I recommend this website for practice), there were approx. 80% questions from this practice test, be prepared to put your knowledge and experience to answer the remaining questions in the actual exam.
upvoted 4 times
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RiaanvG
8 months, 3 weeks ago
Passed my exam today thank you examtopics.
upvoted 1 times
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Dee_D
7 months, 3 weeks ago
I passed my exam this week. Big thank you everyone who spent some time on the comments and discussions with the reference links. 60-70% of the questions were in my exam and other than this site I also went through the learning path on ms site and practiced in my dummy environment. There are some tough questions so make sure you are bullet proof. Exam topic is fantastic but you need to make sure you now your stuff, don’t just memorise these questions. Thanks again everyone and Examtopics!
upvoted 3 times
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Ayeenm
7 months, 2 weeks ago
Passed the exam today. Thank you ExamTopics. Around 80% of the question here appeared in the exam. I suggest that you also work on the learning plan from Microsoft.
upvoted 2 times
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Tiyani
6 months, 2 weeks ago
This is great way to test you knowledge, Bigs up
upvoted 1 times
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ng_ng
4 months, 4 weeks ago
Just passed this exam, thank you Examtopics! pls note questions regarding "Voice of Customer" is still there, even they promised to be changed to Forms Pro.
upvoted 5 times
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davisgtz
4 months, 1 week ago
Most questions from here appeared, the exam has not changed, passed.
upvoted 3 times
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PromiseMabuse
4 months ago
i wrote my exam today, i saw atleast 80% of these questions from Examtopics.
upvoted 4 times
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cnsk
4 months ago
Passed the exam yesterday. Big thanks to examtopics. Around 60-70% of the questions here appear. Other questions are tough, exspecially for SLA, Entitlements, Dashboards, Knowledge Base and Routing Rules/Queues. So be prepared. Voice of the Customer and/or Forms Pro was not a topic in my exam.
upvoted 3 times
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Chrisbra
2 months, 1 week ago
Passed my exam on 8/4. I'd say about 80% of questions here were on the exam. Some were close but had different examples or scenarios. Definitely heavy on Queues, Entitlements, SLA, Case Resolution. I did not have any FormsPro/VoC/Customer Voice questions. Thanks again Exam Topics!
upvoted 2 times
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Panov
2 months, 1 week ago
Around 70% of these questions have appeared in my exam. Other questions are for Queues, Entitlements,SLA, Routing Rules.
upvoted 1 times
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rambhazee
2 months ago
Passed my exam today. This is a test that demands good product knowledge and preparation. Only 70% questions from this practice test appeared in my exam.
upvoted 2 times
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John_Wong
1 month, 4 weeks ago
Passed my exam yesterday. This test just for preparing, I'd say about 70% of questions came from this practice test. Form Pro, customer insight and case study got in my exam. Be prepared the version is change to newest version.
upvoted 2 times
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jobbyj2002
1 month ago
About 75% came from these questions in my exam. No VoC question came out. New questions needed here.
upvoted 1 times
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Gus23
1 month ago
Everyone, I just passed my exam today. I got 4 labs or or case studies of 4, 4, 4, and 3 questions (15 out of 50 total). Maybe 30 questions of the next 35 were from here. Going over all of the questions and "playing" with the Customer Service Hub will help you get a grip on passing the test. It is important to grasp and understand how to answer the questions and you will be fine. Some of the questions are tweaked and slightly changed, so it is worth a while going over them.
upvoted 1 times
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CAShy
1 month ago
Passed the exam this morning. unexpectedly, there was 3 study cases in my exam. Anyway I owe this website and its contributors a big thank you.
upvoted 1 times
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Roman92
2 weeks, 6 days ago
Hi Community! I've passed the exam yesterday with success. 56 questions in total, 2 case study 5 questions each, two non revert 3 questions series and 40 questions as is (35 questions of 40 were covered by the examtopics). Good luck for the next certified!
upvoted 1 times
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asabics
1 week, 4 days ago
Preparing for my exams and I have found these questions very helpful. The discussion are also very helpful
upvoted 1 times
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What is the MB-230 focused on?

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