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ServiceNow CIS-FSM Exam Actual Questions

The questions for CIS-FSM were last updated on May 9, 2024.

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Viewing questions 1-4 out of 86 questions

Topic 1 - Exam A

Question #1 Topic 1

A regional bank servicing its Automated Teller Machines (ATMs) is an example of what type of field service?

A. Reactive field service
B. Internal field service
C. External field service
D. Predictive field service

Reveal Solution Discussion 1

Correct Answer: B 🗳️

Question #2 Topic 1

What field service model is used for maintenance at regular intervals?

A. Predictive
B. Project
C. Reactive
D. Planned

Reveal Solution Discussion 1

Correct Answer: D 🗳️

Question #3 Topic 1

What state must a work order request be in to set dependencies for work order tasks?

A. Draft
B. Approved
C. Qualified
D. Waiting Approval
E. Awaiting Qualification

Reveal Solution Discussion 7

Correct Answer: E 🗳️

Question #4 Topic 1

What do administrators use to create questionnaires for work orders and work order tasks?

A. Process Automaton Designer
B. Targeted Communication
C. Survey Designer
D. Assessment Designer

Reveal Solution Discussion 2

Correct Answer: C 🗳️