Exam 220-1002 topic 1 question 163 discussion

[“the customer is unable to get to any wired network resources, shared drives, printers, or the Internet” – a DNS problem] A – Ping – start by trying to ping the DNS server – this is clearly a DNS problem – see if you can connect to it Not B - hwconfig.exe is known as Softing AG EDIC Hardware Installer and Configurator Not C -- Nbtstat displays current TCP/IP connections and statistics. Why would you want to examine TCP/IP connections – you know there are none – “the customer is unable to get to any wired network resources” Not D – Nslookup uses DNS to list IP addresses and/or DNS Names – won’t tell you if you can connect to them.

I take back my original answer C. If the ping command is successful, it means the network connection is working at least up to the point of the pinged device. If it fails, it indicates that there’s a network connectivity issue. So yea A.. ping

the answer is C...

This question is not set correctly, first how can you ping when you cannot get to any wired network resources, shared drives, printers, or the Internet. which means he cant able to see any one of them or not even connected. Guys so how can you ping when you need IP address of the other host. or you just ping ping and you get result from any where. you need to see any network which is available or diplay use ipconfig to display ip address of your network . im not sure what they really asking here.

NBstat has to do with statistics of tcp not network shares so PING is correct

Answer is B: NetBIOS is a non-routable OSI Session Layer 5 Protocol and a service that allows applications on computers to communicate with one another over a local area network (LAN)

Ping is the correct answer here. Ipconfig only gives you the info where as ping will test you IP/TCP stack to troubleshoot it.

But doesn't ipconfig give you info but doesn't actually troubleshoot?

Yes, and then ping

I am pretty positive that the answer is ipconfig...