Exam 220-1002 topic 1 question 174 discussion

Actual exam question from CompTIA's 220-1002

Question #: 174
Topic #: 1

A security administrator does some network testing and identifies significant issues with security on desktop computers. As part of remediation, the network administrator is developing documentation based on best practices for applying updates to end users' computers. The network administrator must create the process documentation needed to submit back to the security administrator for approval. Which of the following process documents would the network administrator MOST likely create? (Choose two.)

A. Risk analysis
B. End-user acceptance
C. Backout plan
D. Plan for change
E. Business processes
F. Request for proposal

Show Suggested Answer

Suggested Answer: CD 🗳️

by eldaulo at May 14, 2020, 3:36 a.m.

Comments

Submit Cancel

PythonWolf

2 years, 10 months ago

As he is trying to remedy the vulnerability, he already analyzed the risk. User acceptance isn't needed in this scenario - they don't need any training, and the change doesn't affect their work. A backout plan is a MUST. You mustn't apply any change without a blackout plan/rolling plan. Therefore the answer is C and D.

upvoted 1 times

...

drock538

3 years, 6 months ago

It says tech has already identified significant issues and is performing remediation, so I think risk analysis is not the key thing here. He needs to create a plan to implement change and to back out if the plan fails.

upvoted 2 times

...

ronah

3 years, 6 months ago

From the objectives: plan for change, end user acceptance and change board (approvals) The question ask what to submit before the approvals. am i making sense?

upvoted 2 times

...

adeshtall

3 years, 12 months ago

He wanted "applying updates to end usersג€™ computers" Guys he need to carry out risk analyses and create backup plan, that's how I'm thinking.

upvoted 3 times

...

dnbly

4 years, 4 months ago

To me, this question sounds like techs will need to complete these 2 forms before making updates. So these are forms/templates to be used in the change process. Looking at it this was I can agree with Planning and Backout forms being most important. Option A would be 3rd on the list, for major updates, I assume.

upvoted 1 times

...

shogo11

4 years, 4 months ago

This question needs to be a bit more specific. all of those processes could be documented.

upvoted 3 times

...

eldaulo

5 years, 3 months ago

Does anyone have a clue as to what the question is about? Is it Change Management?

upvoted 2 times

Kai3k

5 years, 2 months ago

Precisely. Professor Messer details it in a video of the same name (Change Management)

upvoted 3 times

...