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Exam SY0-501 topic 1 question 632 discussion

Actual exam question from CompTIA's SY0-501
Question #: 632
Topic #: 1
[All SY0-501 Questions]

A staff member contacts the help desk because the staff member's device is currently experiencing the following symptoms:
✑ Long delays when launching applications
✑ Timeout errors when loading some websites
✑ Errors when attempting to open local Word documents and photo files
✑ Pop-up messages in the task bar stating that antivirus is out-of-date
✑ VPN connection that keeps timing out, causing the device to lose connectivity
Which of the following BEST describes the root cause of these symptoms?

  • A. The user has disabled the antivirus software on the device, and the hostchecker for the VPN is preventing access.
  • B. The device is infected with crypto-malware, and the files on the device are being encrypted.
  • C. The proxy server for accessing websites has a rootkit installed, and this is causing connectivity issues.
  • D. A patch has been incorrectly applied to the device and is causing issues with the wireless adapter on the device.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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babaEniola
Highly Voted 5 years, 1 month ago
why is there no dispute on this question? or am I the only one doubting if the answer given is correct?
upvoted 9 times
bugabum
5 years, 1 month ago
✑ Errors when attempting to open local Word documents and photo files <<-- pointing to crypto malware
upvoted 14 times
Hot_156
5 years, 1 month ago
So when a ramsomware has encrypted the files the AV does not update anymore, you cant connect to the VPN and you got time out opening websites?
upvoted 2 times
adrianlacatus
4 years, 7 months ago
Crypto-malware can be a program that is performing cryptomining. The goal of crypto-malware can be that of remaining in place for as long as possible, quietly mining in the background. This involves using a lot of computing power.
upvoted 3 times
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Snellers
4 years, 7 months ago
Process of Elimination really its the only viable one
upvoted 1 times
mcNik
4 years, 5 months ago
well I disagree, have you ever seen real scenario with ransomware? You won't even understand what is going on and it's actually not affecting connections since it benefits to spread trough it. This could be closed to D than B, those guys have no idea what ransom actually does.
upvoted 2 times
Heymannicerouter
4 years, 2 months ago
Crypto-malware isn't always ransomware though
upvoted 1 times
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YettiSpider
4 years, 2 months ago
Depends what kind of malware is also crypto locking the computer. It could slow down other processes and do bad things
upvoted 1 times
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danylinuxoid
Highly Voted 5 years, 1 month ago
After a bit of thinking + researching I came to conclusion that yes, the only option is B. Crypto malware is mining/encrypting files., but antivirus is giving notifications, because malware might be relatively new (was zero day until AV update) or something like that. This is really all I could think of.
upvoted 5 times
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fonka
Most Recent 4 years ago
Answer is root kit because cryotomalwe encrypt and lock files here is the sign of rootkits Top 5 Signs of Root kit Virus Infection: Blue Screen of Death – If you are experiencing Windows Error Messages on Blue Screens with White Text and are having to constantly reboot, then there is a possibility of the symptoms of Root kit virus. Dramatically Slow Performance – Is your computer running painfully slow even though you have nothing open? Constant memory drainage can be another sign of an infection. Web Browser Redirects – Unusual web browser behavior such as Google link redirection or unrecognized bookmarks can be something else to check for when searching for a Root kit virus. Anti-virus disabled – If you find that your anti-virus has turned itself off leaving your PC unprotected then this another indication of the Root kit Virus. Incorrect PC clock & date – If after replacing your computer’s CMOS battery you find that your PC clock and date are constantly changing then this could be a further sign of the Root kit Virus at work.
upvoted 1 times
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Born_Again
4 years, 1 month ago
Crypto-malware • New generation of ransomware • Your data is unavailable until you provide cash • Malware encrypts your data files • Pictures, documents, music, movies, etc. • Your OS remains available • They want you running, but not working • You must pay the bad guys to obtain the decryption key • Untraceable payment system • An unfortunate use of public-key cryptography
upvoted 1 times
Figekioki
4 years ago
Well, if we are talking about the "new generation of ransomware", then your files will be exfiltrated before they are encrypted, and then they are going to threaten to exposed your data if you don't pay the ransom. They may even launch DDoS attacks on top of that until you negotiate with them, that's what Avaddon does.
upvoted 1 times
Figekioki
4 years ago
What Avaddon did* They shut down recently
upvoted 1 times
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mcNik
4 years, 5 months ago
actually the key here is " ✑ Pop-up messages in the task bar stating that antivirus is out-of-date " so they assume if there no definitions up to date .. it should be virus
upvoted 2 times
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Vishal_Gajul
4 years, 5 months ago
Ransomware requires that someone pay the ransom, while crypto-malware can operate indefinitely on a system, benefiting the criminal without the victim having to do anything, and may never be noticed.
upvoted 3 times
Texrax
4 years ago
No, you are confusing crypto-malware (ransomware) with crypto-jacking (cryptomining).
upvoted 1 times
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exiledwl
4 years, 7 months ago
"Errors when attempting to open local Word documents and photo files" so we can immediately rule out C and D as the problem isn't just isolated to network connectivity
upvoted 2 times
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Ibrahim_aj
4 years, 10 months ago
this is a good case of "all the answers are bad" the only logical explanation to some of the problems is Ransomware.
upvoted 4 times
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Lucky_Alex
5 years, 1 month ago
My answer is C, but I have doubts about this question. I didn't pick B, because Crypto-malware is ransomware that encrypts the user’s data. It might be the option only to the issue of "Errors when attempting to open local Word documents and photo files". It doesn't relate to the rest though. That's a weird question. Any thoughts?
upvoted 1 times
MagicianRecon
5 years ago
Not necessary. Ransonware is a type of crypto malware. All crypto malware's need NOT be ransomware
upvoted 5 times
MagicianRecon
5 years ago
From the question "AV out of date" ... You can stop potential crypto malwares and ransomwares if your AV is kept updated
upvoted 3 times
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danylinuxoid
5 years, 1 month ago
"Pop-up messages in the task bar stating that antivirus is out-of-date" Why crypto-malware? How it is related?
upvoted 3 times
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