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Exam SY0-501 topic 1 question 272 discussion

Actual exam question from CompTIA's SY0-501
Question #: 272
Topic #: 1
[All SY0-501 Questions]

An organization is working with a cloud services provider to transition critical business applications to a hybrid cloud environment. The organization retains sensitive customer data and wants to ensure the provider has sufficient administrative and logical controls in place to protect its data.
In which of the following documents would this concern MOST likely be addressed?

  • A. Service level agreement
  • B. Interconnection security agreement
  • C. Non-disclosure agreement
  • D. Business process analysis
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Suggested Answer: A 🗳️

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Stefanvangent
Highly Voted 5 years, 9 months ago
The question describes an ISA way more than a SLA considering it wants to "transition" data from one entity to another. They are also describing Security as a Service: Interconnection security agreement (ISA). An ISA specifies technical and security requirements for planning, establishing, maintaining, and disconnecting a secure connection between two or more entities. Used to define security controls. An SLA is an agreement between a company and a vendor that stipulates performance expectations, such as minimum uptime and maximum downtime levels. It should be answer B.
upvoted 14 times
a1037040
5 years, 8 months ago
I disagree a Cloud Service Provider is the same concept as an Internet Service Provider in which they provide products/services that an organization needs.
upvoted 2 times
GMO
5 years, 5 months ago
Key in question is "administrative and logical controls" Logical controls refers to ISA.. An ISA specifies technical and security requirements for planning, establishing, maintaining, and disconnecting a secure connection between two or more entities.
upvoted 4 times
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Stetson
Highly Voted 5 years, 10 months ago
It is Service level agreement. A service-level agreement (SLA) is a commitment between a service provider and a client. The beginning sentence gives it away in this scenario.
upvoted 10 times
[Removed]
5 years, 4 months ago
Correct, the SLA is the service expected by a client from the vendor or contractor. The SLA is measured in metrics
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fonka
Most Recent 4 years, 1 month ago
SLA agreement is signed with suppliers in this case the question is not asking how suppliers should give reliable,quality data instead the company need the cloud provider to keep its confidential data not to spread it with unauthorized entity. So non disclosure is the best choice And C
upvoted 1 times
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fonka
4 years, 1 month ago
The answer is Non disclosure agreement let me explain why? What is the key word keeping customers data meaning it is about confidentiality. However, Service level agreement (SLA) is about nothing but issues regarding the minimum requirement to get the service, qulity,and how service will be returned back to normal after inturption due to disaster or technical issue. So keep in mind that when it comes to not sharing or protecting sensitive data such as trade secret or patent right or CEO salary the concern is not to disclose this critical data to outsiders. So the answer is C
upvoted 2 times
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iHungover
4 years, 1 month ago
ISA also defines to used primarily by Government business agreements such as government contracts and what not, I do not see anything in the question related to that. It does seem to say that controlling sensitive data is a minimum requirement of service which falls under SLA
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mlonz
4 years, 5 months ago
everyone here says B but exam topics is showing SLA, Gibson is saying ISA too for this kind of question, so what should we go with. any one from Exam TOPICS ?????????
upvoted 1 times
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hpicpr
4 years, 5 months ago
I think it's SLA. Think about what the company wants: "...wants to ensure the provider has sufficient administrative and logical controls..." D. Gibson explains: "An SLA is an agreement between a company and a vendor that stipulates performance expectations,..." Therefore, the EXPECTATION=the WANT. It's the requirement of the matter, not the underlying issue.
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Mr_Aouf
4 years, 6 months ago
I think B"If the parties will be handling sensitive data, they should include an ISA to ensure strict guidelines are in place to protect the data while in transit."
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DookyBoots
4 years, 8 months ago
SLA - between customer and supplier ISA - sets IT networking requirements SLA is a contract between a supplier and a customer, defines what is provided for a specific cost, barter, or other compensation. IT specifies the range, values, quality, time frame, performance, and other attributes of the service product. If the provider does not fulfill their obligations, the SLA lists the customer's options of compensation or recompense. It also defines the customer's penalties in the event of late or non-payment. ISA is a formal declaration of the security stance, risks, and technical requirements of a link between two organizations' IT infrastructures. The goal of the ISA is to define the expectations and responsibilities of maintaining security over a communications path between two networks. Connecting networks can be mutually beneficial, but it also raises additional risks that need to be identified and addressed. An ISA is a means to accomplish that.
upvoted 1 times
DookyBoots
4 years, 8 months ago
"Hybrid" may be a key word here.
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Not_My_Name
4 years, 9 months ago
Answer is 'A'. It cannot be 'B', as I believe an ISA describes the technical aspects of the connectivity between two entities, including type of encryption etc, as well as defining the circumstances under which the connections would be established.
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kdce
5 years ago
A. Service level agreement (SLA)- service expected and measured in metrics
upvoted 2 times
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AWS_NEWBIE_2020
5 years ago
ISA provides security while data in transit, providing security between connection. It does not provide protecting data at rest. SLA can be used to make an agreement on the security service the cloud provider need to have.
upvoted 2 times
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Dante_Dan
5 years, 1 month ago
It is NDA. The concern is about disclosure of sensitive information, hence the NDA. An ISA is for interconnection procedures and points like if it’s going to be through a VPN, over the internet with only a certain public IP allowed (white list), SSL VPN, etc., and all security measures that comes along. Answer C
upvoted 2 times
MagicianRecon
5 years ago
NDA won’t govern logical and admin controls. NDA means non disclosure on purpose. Controls are put in place to avoid breaches and leaks. ISA would be correct here
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MelvinJohn
5 years, 3 months ago
B - The question says "The organization retains SENSITIVE customer data" - in other words sensitive data that should be kept secret. That's SECURITY. So we need a ISA.
upvoted 1 times
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WrongAgain
5 years, 4 months ago
Answer: B NIST 800-47 Security Guide for Interconnecting Information Technology Systems: https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-47.pdf
upvoted 1 times
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Zen1
5 years, 5 months ago
https://blogs.getcertifiedgetahead.com/security-interoperability-agreements/ ISA. Daryl Gibson explains this very well!
upvoted 5 times
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rahimtolba
5 years, 6 months ago
Answer is B ISA: "A document that regulates security-relevant aspects of an intended connection between an agency and an external system. It regulates the security interface between any two systems operating under two different distinct authorities. It includes a variety of descriptive, technical, procedural, and planning information. It is usually preceded by a formal MOA/MOU that defines high- level roles and responsibilities in management of a cross-domain connection." SLA is concerned with aspects of quality and availability not security.
upvoted 6 times
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C (25%)
B (20%)
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