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Exam 220-1002 All Questions

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Exam 220-1002 topic 1 question 412 discussion

Actual exam question from CompTIA's 220-1002
Question #: 412
Topic #: 1
[All 220-1002 Questions]

A user's login screen does not look normal when booting the computer. A technician states the computer was showing the company's workstation imaging system screen, but it has since been fixed. Which of the following did the technician update?

  • A. Operating system
  • B. Drivers
  • C. Boot order
  • D. BIOS firmware
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Suggested Answer: A 🗳️

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Cww1
Highly Voted 4 years ago
answer is boot order
upvoted 5 times
JE39
4 years ago
Definitely boot order
upvoted 1 times
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VasiliyFis
Most Recent 3 weeks, 2 days ago
Selected Answer: C
If the user's computer was booting into the company's workstation imaging system instead of the normal login screen, it was likely booting from the network (PXE boot) or another unintended device (like USB or external drive). This typically happens when the boot order in the BIOS/UEFI is misconfigured or temporarily altered. By updating the boot order, the technician ensured the system boots from the internal hard drive first — restoring normal operation.
upvoted 1 times
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Abrasive123
4 years ago
Do we update drivers or OS?
upvoted 1 times
user54321
3 years, 11 months ago
Neither, the computer was booting from the network first. Technician changed the boot order so it's booting from the hard drive instead.
upvoted 4 times
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