Exam 220-1002 topic 1 question 480 discussion

Come on, this answer is so wrong. If it can be duplicated on another PC then obviously it isn't related to solutions that are local. B is the answer. Report it to the bank. They will have to make sure the SSL certificate is renewed.

I say report to the bank the expiration date was yesterday

Report the certificate error to the bank. Explanation: The error "The connection is not private" typically indicates a problem with the website's SSL/TLS certificate. The certificate is valid but expires yesterday, meaning it is expired. The issue is reproducible on multiple PCs, so it's not a client-side problem. Since the certificate expired, the bank needs to renew or fix their certificate. Ignoring the error (A) is unsafe, especially for banking sites. Downloading an updated certificate (C) is usually handled by the website owner, not the user. Restarting certificate services (D) or reimaging the desktop (E) are unnecessary because the problem is with the website's certificate, not the user's device.

The right answer is do your best on the other topics/questions and eck out a 71%. D sounds stupid, but it's not impossible as it would correct an issue caused by a central source (hence it was replicated to another device). Still, CompTIA World prefers the simplest effective solution. Unless the official exam prep specifically says to stop and restart the certificate services BEFORE downloading an updated certificate, which it very ****ing well might, the answer really should be C. Unless C isn't even a thing.

I'm thinking the key is 'what should the technician do NEXT': They can always stop and restart the certificate services, then if that doesn't work, report the certificate error to the bank, but I also think it would either be D or B.