Exam 220-1002 topic 1 question 310 discussion

Actual exam question from CompTIA's 220-1002

Question #: 310
Topic #: 1

After connecting to the corporate VPN, a user's workstation is no longer to browse Internet websites. A technician discovers launching a different web browser on the same computer reaches the websites correctly. Which of the following should the technician do NEXT?

A. Verify the browser's proxy configuration settings
B. Instruct the user to use the alternate web browser instead
C. Flush the workstation's DNS cache
D. Scan the user's workstation for malware
E. Disconnect and reconnect from the corporate VPN

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Suggested Answer: A 🗳️

by [deleted] at Jan. 26, 2022, 3:19 a.m.

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Tp2008

1 year, 3 months ago

After connecting to the corporate VPN, a user’s workstation is no longer able to browse Internet websites. However, when the technician launches a different web browser on the same computer, it successfully reaches the website. What should the technician do next? 1. Verify the browser’s proxy configuration settings 2. Instruct the user to use the alternate web browser instead 3. Flush the workstation’s DNS cache 4. Scan the user’s workstation for malware 5. Disconnect and reconnect from the corporate VPN The most appropriate action depends on the specific situation, but starting with verifying the proxy settings or instructing the user to use the alternate browser would be a good initial step.

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[Removed]

3 years, 5 months ago

What would be the second step? ?

upvoted 1 times

lance12

3 years, 5 months ago

IDK, what second step your referring to, but if its problem with "1" browser then its probably the PROXY but if its all the browsers then its either CERTIFICATS or HOST FILES.

upvoted 3 times

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