Exam 220-1002 topic 1 question 49 discussion

Actual exam question from CompTIA's 220-1002

Question #: 49
Topic #: 1

Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is not recognized.
Which of the following messages will be displayed?

A. NTLDR not found
B. No boot device available
C. Operating system not found
D. BIOS ROM checksum error

Show Suggested Answer

Suggested Answer: B 🗳️

by mrsauce12 at Feb. 5, 2022, 9:02 p.m.

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c22e828

1 year, 6 months ago

If the hard drive is not recognized, the system cannot find a device to boot from. This would typically result in a message like B. No boot device available. Option C, “Operating system not found”, might be displayed if the hard drive was recognized but the operating system could not be loaded, which is not the case here. The other options, “NTLDR not found” and “BIOS ROM checksum error”, are related to other types of errors.

upvoted 1 times

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Suraj97

2 years, 10 months ago

How come its not C? "No OS found"?

upvoted 1 times

Landoski

2 years, 10 months ago

Because the hard drive is not recognized. If the the hard drive was recognized and it still doesn’t boot, then the answer would be C.

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