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Exam MB-230 topic 8 question 24 discussion

Actual exam question from Microsoft's MB-230
Question #: 24
Topic #: 8
[All MB-230 Questions]

You are employed as an administrator for your company’s Dynamics 365 for Customer Service implementation.

You are preparing to merge duplicate cases.

Which of the following is TRUE with regards to the state of the case and the status after these duplicate cases have been merged?

  • A. The state of the case will change to Resolved and the state will change to Canceled.
  • B. The state of the case will change to Merged and the state will change to Merged.
  • C. The state of the case will change to Deleted and the state will change to Resolved.
  • D. The state of the case will change to Canceled and the state will change to Merged.
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Suggested Answer: D 🗳️
by [deleted] at May 11, 2023, 9:51 a.m.

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Svenn09
9 months ago
Selected Answer: D
Correct
upvoted 1 times
...
[Removed]
1 year, 5 months ago
D...this is poorly worded though LOL
upvoted 3 times
Candy2002
1 year, 4 months ago
Agree is D, but the wordings are strange
upvoted 2 times
...
...
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C (25%)
B (20%)
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