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Exam MB-230 topic 3 question 17 discussion

Actual exam question from Microsoft's MB-230
Question #: 17
Topic #: 3
[All MB-230 Questions]

A company uses Dynamics 365 Customer Service. The manufacturing company has several locations and 10 repair technicians.

The company is implementing scheduling. The company must ensure that the correct repair technicians with the correct tools go to the facility closest to them.

You need to identify the valid resources.

Which two options are valid resources? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

  • A. Equipment
  • B. Record
  • C. Activity
  • D. Case
  • E. Contact
Show Suggested Answer Hide Answer
Suggested Answer: AE 🗳️
by lorper at May 24, 2023, 1 p.m.

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Chosen Answer:
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lorper
Highly Voted 1 year ago
The answer is wrong. From the list, the (Bookable) Resource can be Equipment or Contact. There is not a Service type.
upvoted 5 times
lorper
1 year ago
Activity type*
upvoted 1 times
...
...
Net_IT
Most Recent 8 months, 3 weeks ago
AE https://learn.microsoft.com/en-us/training/modules/setup-customer-service-scheduling/3-resources
upvoted 2 times
...
[Removed]
9 months ago
AE is correct answers
upvoted 2 times
...
Candy2002
11 months, 4 weeks ago
Selected Answer: AE
Equipment & Contact
upvoted 4 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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