Exam MB-230 topic 1 question 52 discussion

HOTSPOT
-

A company uses Dynamics 365 Customer Voice.

The company requires the following for a survey:

• The survey must be sent automatically each time a salesperson visits a customer and closes the appointment.
• If a survey satisfaction score is negative, an activity must be created for the salesperson.

You need to configure the survey.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Suggested Answer: