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Exam MB-230 topic 2 question 29 discussion

Actual exam question from Microsoft's MB-230
Question #: 29
Topic #: 2
[All MB-230 Questions]

You are a Dynamics 365 Customer Service system administrator. You work with the Customer Service Hub application.

You need to enable entities for service-level agreements (SLAs).

For which entity can you enable SLAs?

  • A. Contract
  • B. Business unit
  • C. KPIs
  • D. Customer service schedule
  • E. Holiday schedule
  • F. Account
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Suggested Answer: F 🗳️
by Kratinhos at June 25, 2023, 6:07 p.m.

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Kratinhos
11 months, 2 weeks ago
Correct. https://learn.microsoft.com/en-us/dynamics365/customer-service/enable-entities-service-level-agreements
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