Exam MB-230 topic 8 question 1 discussion

Actual exam question from Microsoft's MB-230

Question #: 1
Topic #: 8

DRAG DROP
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Your company makes use of Dynamics 365 for Customer Service.

You have been tasked with generating business process flows. You need to make use of the necessary entities.

Which of the following options would you use? Answer by dragging the correct options from the list to the answer area.

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Suggested Answer:

by Kratinhos at June 28, 2023, 7:17 p.m.

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b2fcd03

8 months, 3 weeks ago

Account, email, quote. https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/business-process-flows-overview?view=op-9-1

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Kratinhos

1 year, 11 months ago

Entities that can use business process flows Only entities that use the updated forms can use business process flows. This includes custom entities and the following system entities: Account Appointment Campaign Campaign Activity Campaign Response Competitor Contact Email Entitlement Fax Case Invoice Lead Letter Marketing List Opportunity Phone Call Product Price List Item Quote Recurring Appointment Sales Literature Social Activity Order User Task Team

upvoted 3 times

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