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Exam MB-230 topic 2 question 36 discussion

Actual exam question from Microsoft's MB-230
Question #: 36
Topic #: 2
[All MB-230 Questions]

DRAG DROP
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An organization uses Dynamics 365 Customer Service. The customer service queue is not implemented.

Customer service representatives (CSRs) are unable to keep up with an influx of email inquiries. Other employees must read and respond to messages that are routed to a customer service queue.

You need to create a queue for customer service emails.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Suggested Answer:
by Kratinhos at July 12, 2023, 2:17 p.m.

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Kratinhos
1 year ago
Correct
upvoted 1 times
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