Exam MB-230 topic 3 question 11 discussion

DRAG DROP
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A company implements Dynamics 365 Customer Service.

You are setting up scheduling to dispatch repair technicians. You encounter the following issues:

• You are unable to create a new organizational unit.
• Repair technicians are accidentally scheduled to work on days when company is on holiday.
• RepairTechnicianA does not appear on the schedule for Fridays for any issue.

You need to resolve the issues.

What should you modify to correct the issues? To answer, drag the appropriate resolutions to the correct issues. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Suggested Answer: