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Exam MB-230 topic 8 question 2 discussion

Actual exam question from Microsoft's MB-230
Question #: 2
Topic #: 8
[All MB-230 Questions]

You need to consider the underlined segment to establish whether it is accurate.

When categorizing cases via queues, cases should be categorized as __Products__.

  • A. No adjustment required.
  • B. Services
  • C. Managed solutions
  • D. Unmanaged solutions
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Suggested Answer: A 🗳️
by Kratinhos at July 13, 2023, 3:19 p.m.

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Svenn09
9 months ago
Selected Answer: B
Agree with B
upvoted 1 times
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gabyoda
1 year ago
Selected Answer: B
B : https://learn.microsoft.com/en-us/dynamics365/customer-service/set-up-queues-manage-activities-cases?tabs=customerserviceadmincenter
upvoted 1 times
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gabyoda
1 year ago
B : https://learn.microsoft.com/en-us/dynamics365/customer-service/set-up-queues-manage-activities-cases?tabs=customerserviceadmincenter
upvoted 1 times
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Kratinhos
1 year, 3 months ago
I'd say B
upvoted 1 times
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