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Exam MB-230 topic 1 question 27 discussion

Actual exam question from Microsoft's MB-230

Question #: 27
Topic #: 1

HOTSPOT -
You are a Dynamics 365 for Customer Service administrator. You enable full-text, relevance, and category search.
You need to use the knowledge base search control to locate knowledge base articles that contain each of the following words anywhere in an article, regardless of which product an article refers to:

Elevator -

✑ Motor
✑ Sizing
How should you configure the search? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer

Suggested Answer:

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/relevance-search-results

by SoMuchConfusion at Jan. 9, 2020, 5:47 a.m.

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Highly Voted 3 years, 11 months ago

Answers are correct. I encourage you to read Neil Parkhurst's blog on Relevance Search. This talks about Query Characters which is what this syntax is basically. https://neilparkhurst.com/2018/11/02/mb2-717-certification-microsoft-dynamics-for-sales-global-search/

upvoted 17 times

Aby104

3 years, 5 months ago

question is asking to search for each of the words, so + is the query character to use. Will search for results that contain both works. Such as Datum+Corporation. Note, the words do not have to be together, but proximity will score higher on relevance.

upvoted 2 times

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vishjust

Highly Voted 2 years, 11 months ago

Search in single article use + search in multiple article use |

upvoted 5 times

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HanKerr

Most Recent 11 months, 3 weeks ago

Answer correct

upvoted 1 times

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Flavia00

3 years, 1 month ago

Answers seem correct: https://community.dynamics.com/crm/b/meganwalker/posts/query-syntax-for-relevance-search-in-customer-engagement-apps

upvoted 1 times

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Aishkar

3 years, 5 months ago

I think the answer is "|". When I tried "+" did not work. "*" is wildcard character.

upvoted 1 times

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tommy2020

4 years, 3 months ago

I think that for second question we don't know if Relevance search is activated or not. So using full text search you need the + to select all. For relevance search really it doesn't matter it will return results using + or * or just space.

upvoted 1 times

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RiaanvG

4 years, 4 months ago

https://docs.microsoft.com/en-us/dynamics365/customer-service/search-knowledge-articles-csh Answer seems correct

upvoted 3 times

RiaanvG

4 years, 4 months ago

https://docs.microsoft.com/en-us/dynamics365/customer-service/search-knowledge-articles-csh

upvoted 2 times

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ddgib

4 years, 4 months ago

https://docs.microsoft.com/en-us/azure/search/query-simple-syntax relevance sure uses this syntax

upvoted 2 times

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SoMuchConfusion

4 years, 5 months ago

Can anyone confirm the second answer given (using the "+" joiner syntax) is correct? I've been trying to find info on relevance search syntax but so far coming up empty.

upvoted 3 times

shabshab

4 years, 4 months ago

Yes - Second answer is correct. from reference link: "Type car+silver+2-door to find only matches that include all three words." The requirement was to "locate knowledge base articles that contain each of the following words anywhere in an article". *each*.

upvoted 2 times

Paula616

4 years, 4 months ago

I checked but it doesn't work on my trial system. When I used the space after "+" it worked. I'm confused because the answer is written without spaces. While I was checking the Elevator * Motor * sizing options, it searched correctly So I don't know which answer is correct

upvoted 3 times

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