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Exam MB-230 topic 7 question 5 discussion

Actual exam question from Microsoft's MB-230
Question #: 5
Topic #: 7
[All MB-230 Questions]

DRAG DROP
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A company wants to use Power Virtual Agents chatbots to enable customers to solve their own issues whenever possible. You create knowledge base articles.

You must ensure that the new articles are available through the chatbot.

You need to define the steps to integrate knowledge management with the chatbot.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Suggested Answer:
by Kratinhos at Aug. 12, 2023, 10:38 a.m.

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Kratinhos
8 months, 3 weeks ago
Correct https://learn.microsoft.com/en-us/dynamics365/customer-service/integrate-km-with-pva
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