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Exam MB-230 topic 2 question 35 discussion

Actual exam question from Microsoft's MB-230
Question #: 35
Topic #: 2
[All MB-230 Questions]

You are using Dynamics 365 Customer Service to create and activate entitlements.

Customer service representatives state that the entitlement status is set to Waiting, and they cannot use the entitlement. You must ensure customer service representatives can use the entitlement.

You need to identify the entitlement issue.

What is the cause of the issue?

  • A. The Products or Contact field values have not been configured before activation.
  • B. The start date of the entitlement is in the future.
  • C. The entitlement has expired and is awaiting renewal.
  • D. The end date of the entitlement has been incorrectly configured to a date that has already passed.
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Suggested Answer: B 🗳️
by Net_IT at Sept. 8, 2023, 7:33 a.m.

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Net_IT
11 months, 1 week ago
Tested it and the answer is correct.
upvoted 3 times
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