DRAG DROP
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You are creating a macro in Dynamics 365 Customer Service to create automations.
You must use the following predefined macro connectors:
• Open a new form to create a record.
• Open the new application tab in the same session.
• Link a record to the conversation.
You need to configure the types of steps that are required.
Which types of connectors should you choose? To answer, drag the appropriate connector types to the correct steps. Each connector type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Nyanne
2 months, 4 weeks ago