Exam MB-230 topic 2 question 8 discussion

Actual exam question from Microsoft's MB-230

Question #: 8
Topic #: 2

HOTSPOT -
You are a Dynamics 365 for Customer Service administrator.
Members of the customer support staff must not be available on public holidays in the year 2021.
You need to configure holiday schedules.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

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Suggested Answer:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up-holiday-schedule

by wildflower at April 10, 2020, 4:44 a.m.

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vik2409

Highly Voted 2 years, 6 months ago

End Date is correct. We dont activate schedules, theres no such functionality to activate the schedule. Hence the right answers in image are correct. https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-holiday-schedule

upvoted 13 times

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