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Exam MB-230 topic 1 question 26 discussion

Actual exam question from Microsoft's MB-230
Question #: 26
Topic #: 1
[All MB-230 Questions]

DRAG DROP -
You are a customer service representative using Dynamics 365 Customer Service Hub.
You need to link the knowledge base records that relate to cases and send articles to customers.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in them correct order.
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jakub_kangur
Highly Voted 2 years, 10 months ago
The correct answer will be: 2-4-3
upvoted 9 times
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Vin22CRM
Most Recent 11 months, 3 weeks ago
FCorrect
upvoted 1 times
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HassanSarhan
2 years, 3 months ago
This Q was in exam
upvoted 2 times
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fhqhfhqh
2 years, 11 months ago
This question was on the exam.
upvoted 4 times
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vvvlbc75
3 years, 3 months ago
correct
upvoted 3 times
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Rkaur
3 years, 11 months ago
Answer is correct
upvoted 3 times
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wildflower
4 years, 1 month ago
"link the knowledge base records that relate to cases" seems correct since your searching for all the knowledge base records on an existing case then linking them
upvoted 2 times
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