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Exam MB-230 topic 8 question 35 discussion

Actual exam question from Microsoft's MB-230
Question #: 35
Topic #: 8
[All MB-230 Questions]

Your company makes use of Dynamics 365 for Customer Service. You are employed as a customer service manager.

You want to make sure that a client only receives support for the products that they have procured.

To which of the following should you add the products?

What should you do?

  • A. The business rule
  • B. The case
  • C. The client’s entitlement
  • D. The client’s profile
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Suggested Answer: C 🗳️
by Sai_Vignesh at July 31, 2025, 7:29 a.m.

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Sai_Vignesh
2 days, 5 hours ago
Selected Answer: C
I’m cool with C, unless someone’s got a better take based on the docs.
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