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Exam MB-230 topic 8 question 36 discussion

Actual exam question from Microsoft's MB-230
Question #: 36
Topic #: 8
[All MB-230 Questions]

You need to consider the underlined segment to establish whether it is accurate.

_Routing _ rules_ must be used to automate the process of adding cases to a queue.

  • A. No adjustment required.
  • B. Business rules
  • C. Business process flow
  • D. Similarity rules
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Suggested Answer: A 🗳️
by Sai_Vignesh at July 31, 2025, 7:29 a.m.

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Sai_Vignesh
2 days, 5 hours ago
Selected Answer: D
I'd bet my certification on D. It's the only logical solution presented.
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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