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Exam MB-230 topic 1 question 10 discussion

Actual exam question from Microsoft's MB-230
Question #: 10
Topic #: 1
[All MB-230 Questions]

HOTSPOT -
You are a Dynamics 365 for Customer Service administrator.
You need to manage business process flows.
What should you configure? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

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Suggested Answer:
by mariats at June 27, 2021, 10:13 a.m.

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lifewithbandit
Highly Voted 2 years, 4 months ago
Answer 1: Order You can also set the order of the business process flows so that you can control which business process flow will be set by default. Answer 2: Stage Each stage contains a group of steps. Each step represents a field where data can be entered. People advance to the next stage by using the Next Stage button.
upvoted 10 times
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ryan_hoang4949
Highly Voted 2 years, 6 months ago
1. Process Flow Order, definitely > To arrange which BPFs will be shown first. 2. Stage > It is about wording. Show ACTIONS not ACTION. A stage contains several data steps (actions) while a step is an action.
upvoted 8 times
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Candy2002
Most Recent 8 months, 1 week ago
I think it is talking about the default order of the flows, so it is Order & Stage for the answers
upvoted 1 times
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Vin22CRM
1 year, 5 months ago
1. Order 2. Stage (Most Appropriate)
upvoted 1 times
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HassanSarhan
1 year, 11 months ago
This Q was in exam
upvoted 2 times
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hxwinchester
2 years, 4 months ago
I'd go with Order and Stage. For the 2nd one, it was stated in the details that this is about managing the business process flow, thus the action that CSR needs to complete are the STAGES.
upvoted 1 times
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jakub_kangur
2 years, 6 months ago
I go for 1-2
upvoted 1 times
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jakub_kangur
2 years, 6 months ago
The question is: What should you configure to show actions that must be completed by the user. 1. If you configure Step - you can show 1 action only 2. if you configure Stage which contains several steps you can show multiple actions that need to be completed. I would suggest: Stage And what do you think?
upvoted 1 times
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Poojad
2 years, 7 months ago
Is Stage or Step correct?
upvoted 1 times
Poojad
2 years, 7 months ago
I think it should be steps
upvoted 1 times
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mariats
2 years, 7 months ago
Order Step
upvoted 2 times
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