exam questions

Exam MB-230 All Questions

View all questions & answers for the MB-230 exam

Exam MB-230 topic 1 question 38 discussion

Actual exam question from Microsoft's MB-230
Question #: 38
Topic #: 1
[All MB-230 Questions]

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Customer Service system administrator for Contoso, Ltd.
You need to automatically create cases from emails sent to the [email protected] email address.
Solution: Create an automatic record creation and update rule. Set the Source type to Email, and then select the queue. Configure conditions for record creation.
Does the solution meet the goal?

  • A. Yes
  • B. No
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/automatically-create-case-from-email

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
fhqhfhqh
Highly Voted 1 year, 5 months ago
This question was on the exam.
upvoted 7 times
...
Ejire
Highly Voted 1 year, 2 months ago
This is a Yes answer but to Q5 of page 2 in this practice test the answer is No, bcos the solution is incomplete...
upvoted 5 times
...
HassanSarhan
Most Recent 9 months, 3 weeks ago
This Q was in exam
upvoted 2 times
...
jakub_kangur
1 year, 4 months ago
YES YES YES
upvoted 4 times
...
Dean0918
1 year, 5 months ago
this is similar with No.5
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...