exam questions

Exam MB-230 All Questions

View all questions & answers for the MB-230 exam

Exam MB-230 topic 1 question 15 discussion

Actual exam question from Microsoft's MB-230
Question #: 15
Topic #: 1
[All MB-230 Questions]

DRAG DROP -
A customer uses Dynamics 365 for Customer Service.
Customer service representatives must be able to create knowledge base articles.
You need to ensure that all knowledge base articles are submitted for review and approval before they are made available to use.
Which four actions must be performed in sequence to enable Knowledgebase articles to be available for all Customer service reps when searching the knowledgebase? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Show Suggested Answer Hide Answer
Suggested Answer:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/customer-service-hub-user-guide-knowledge-article

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
jakub_kangur
Highly Voted 2 years, 3 months ago
correct
upvoted 7 times
...
Vin22CRM
Most Recent 7 months, 2 weeks ago
correct
upvoted 1 times
...
SanderDev
9 months, 3 weeks ago
Correct
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago