You are a help desk representative for an organization using Dynamics 365 Customer Service.
Users need to search within the system for similar cases. None of the out-of-the-box settings have been changed.
You need to determine which search features are available for use by default.
Which two search features are available? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Vin22CRM
10 months, 1 week agoWASSIM2020
10 months, 4 weeks agodim895
1 year, 11 months agolilavi
2 years, 2 months agoDJ26
2 years, 4 months agojakub_kangur
2 years, 6 months ago