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Exam MB-230 topic 1 question 34 discussion

Actual exam question from Microsoft's MB-230
Question #: 34
Topic #: 1
[All MB-230 Questions]

HOTSPOT -
You are using Dynamics 365 Customer Service. You are viewing a knowledge base (KB) article from a case record. Knowledge management is set up to use an external portal.
You need to link the article to the case and share the article with the customer.
What is the solution for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

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Suggested Answer:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/find-knowledge-articles-within-record-dynamics-365
by Edi41 at Aug. 9, 2021, 11:31 a.m.

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lilavi
Highly Voted 8 months, 2 weeks ago
on exam 27.11.2021
upvoted 5 times
...
BasmaM
Most Recent 11 months ago
Correct
upvoted 4 times
...
Edi41
1 year ago
I think the given answers are correct.
upvoted 3 times
...
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