You are configuring a single business process flow in Dynamics 365 for Customer Service. You need to design the business process flow. What should you do?
A.
Merge peer branches to a single stage when merging branches.
B.
Span the process across 10 unique entities.
C.
Combine multiple conditions in a rule by using both the AND and OR operators.
Deduce this easily
1. Question "what you SHOULD do?" on completely unknown flow.
2. "A" is the only answer where there is possibility to avoid unnecessary steps.
3. Hence "A" is correct answer (...We should not do more)
The reference document (provided in the solution) lays out the restrictions that rule out B (max 5 entities), C (can't use both AND and OR together), and D (max 30 steps per stage and 30 stages per BPF)
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