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Exam MB-230 topic 1 question 23 discussion

Actual exam question from Microsoft's MB-230
Question #: 23
Topic #: 1
[All MB-230 Questions]

HOTSPOT -
A client plans to implement a case resolution process.
Which field types does the Case Resolution form use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Suggested Answer:
by jofl at Nov. 15, 2019, 1:08 p.m.

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Emdy
Highly Voted 4 years, 12 months ago
The answer is hole number please for Billable. Customization>Customize the system>Case Resolutions> Fields>Actualdurationminues>Type is Whole number
upvoted 24 times
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jofl
Highly Voted 5 years, 1 month ago
i think the Field "Billable" time" should be a "Whole Number" because it has to be something countable and it might differ from case to case, so how many options should an optionsret contain??
upvoted 11 times
IngoHampe
4 years, 3 months ago
Not actually it is an option set
upvoted 3 times
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MrEz
Most Recent 8 months ago
billable time is: Whole number! Time spent on the case resolution activity.
upvoted 1 times
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Net_IT
1 year ago
all correct except for Billable: should be whole number (used for hours or minutes)
upvoted 1 times
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lilavi
3 years ago
on exam 27.11.21
upvoted 3 times
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Kyol
3 years, 5 months ago
Isn't Billable time a whole number of hours consumed? I use this up to 10 times a day!
upvoted 1 times
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kgchuene
3 years, 5 months ago
Billable time is an Option set and the options are auto updated based on the calculated Time spent so all the answers are correct.
upvoted 1 times
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mariats
3 years, 6 months ago
1. Option set 2. Text 3. Calculated (Whole Number) 4. Whole Number Text
upvoted 3 times
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LycraLout
3 years, 8 months ago
People are confusing the drop down control as an Option Set. When in this case it is a Whole Number field with a Format of "Duration". Answer should be Whole Number.
upvoted 3 times
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ba686
3 years, 10 months ago
Billable time is a whole number. Verified in Customer Service Hub.
upvoted 4 times
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HaoNguyen
3 years, 11 months ago
I just open the Resolve Case dialog. I confirmed the field "Billable Time" is Option Set in form
upvoted 1 times
ba686
3 years, 10 months ago
It looks like an option set, but it isn't. If you go into solution explorer > case resolution entity > you'd see that billable time is a whole number.
upvoted 3 times
LycraLout
3 years, 8 months ago
Absolutely agree. People are confusing the drop down control as an Option Set. When in this case it is the Duration format of a Whole Number field.
upvoted 3 times
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marchia
3 years, 11 months ago
For billable time , it's confusing. The 'field type' as per question is neither. The display format shows as an Optionset but the formal name in D365 is "Duration" for time in minutes (stored as whole number) which auto-formats into an Optionset of user friendly minutes, hours, days... which can be overwritten with manual entry. In this article the field type is 'Simple', data type is 'Whole Number' and format is 'Duration'. https://www.arbelatech.com/insights/blog/how-to-use-duration-fields-in-dynamics-365-for-sales.html My personal choice is to go with Optionset.
upvoted 2 times
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Aby104
3 years, 11 months ago
Look at all these field descriptions on the Case Resolution Entity
upvoted 1 times
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Gus23
4 years, 3 months ago
Billable Time is set as "Duration", therefore, technically, a "Whole Number"
upvoted 1 times
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CAShy
4 years, 3 months ago
The question is "Which field types does the Case Resolution FORM use". Asking abut the form not the data. The form is using an Option Set
upvoted 2 times
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light24
4 years, 3 months ago
Resolution Type is Option Set correct Resolution is Text correct Total Time is Calculated correct Billable time is Whole Number [given answer optionset is wrong] Remarks is Text correct
upvoted 2 times
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Ivysoe
4 years, 4 months ago
is question about data type or field type?for data type -> it should be whole number. for field type, will it be option set?
upvoted 1 times
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